1. What is News Helpline?
News Helpline is India’s first e-commerce, newswire service that allows individuals from anywhere in the world to upload news content, and enables media houses and publishers to download and publish this content.
2. Who can upload content on your platform?
Anyone with verified credentials can upload content—this includes freelance journalists, local reporters, PR professionals, content creators, and citizen journalists. We believe in giving voice to every storyteller.
3. What type of content can I upload?
You can upload:

• News articles
• Photos and photo essays
• Press releases
• Interviews
• Event coverage
• Short video clips
• Breaking news alerts

All uploads should be fact-based, relevant, and free from hate speech or misinformation.
4. Is there a verification process for contributors?
Yes. We have a contributor verification process to ensure the credibility of our content. Users may need to submit ID proof, work samples, or social handles as part of the onboarding process.
5. Can I upload content in regional languages?
Currently we have opened the gateway for only Hindi and English language. Vey soon we will be starting other Indian languages as well. In the meantime, if any other language reporter is interested in being associated with us, he/she can do so by registering as a contributor and specifying the language. As soon as the respective language gateways opens, we will be in touch with you.
6. How do media houses access and download content?
Registered media houses can log in through our platform, browse content by category and download ready-to-publish news files along with media assets.
7. Is the content moderated or fact-checked?
Yes. We have a two-layer moderation process:

1. Pre-publish filters (for offensive or misleading content)
2. Post-publish audits for editorial review and verification

We also allow media houses to flag content that requires further scrutiny.
8. Can I earn from the content I upload?
Yes, contributors can decide the rates for the content they upload. Content can be in the form of Photos, Videos or Text stories. Contributors receive the payment if any publisher or media house purchase that content. The revenue share is 80-20 between contributor and News Helpline, where 80%  of the revenue goes to the contributor and 20% to the platform.
9. How do I report misuse or fake content?
We take misinformation seriously. If you notice any suspicious or harmful content, you can report it directly through the platform via email newshelpline@yahoo.com. Our team will review and take appropriate action immediately.
10. How do I join as a contributor or Subscriber?
Just click on “Join Now” on our homepage. Choose your role—Contributor or Subscriber—and follow the simple registration process. Our team may contact you for quick verification.

All uploads should be fact-based, relevant, and free from hate speech or misinformation.
11. Who should subscribe to the platform?
Our subscription is ideal for:

• News channels and media publishers
• Digital content platforms
• PR agencies
• Magazines, bloggers, and influencers
• Anyone who needs authentic, real-time content regularly

12. Are there different subscription plans?
Yes, we offer multiple plans based on usage needs:

• Basic Plan – Ideal for small teams and independent publishers
• Pro Plan – For larger newsrooms and agencies
• Enterprise Plan – Fully customizable with Edit and Upload support.

We also offer trial access for eligible organizations.
13. Can I cancel or upgrade my subscription?
Absolutely. You can upgrade, downgrade, or cancel your subscription at any time from your dashboard. We aim to keep the process simple and transparent.
14. Will I receive invoices and usage reports?
Yes. Subscribers get monthly invoices along with a detailed usage report (download history, category preferences, top contributors, etc.) for easy tracking and internal management.